Contact Us

02477 411 112

01254 461 121

New Claims Helpline

0330 010 1099

Our Charges

With Britannia Vehicle Rentals, all charges are deferred on a credit basis and are presented to the fault party’s insurance company. This means you do not have to pay a penny towards any of our services as our charges will be met by the insurance company.

By law you, the client, are ultimately liable for all credit hire, storage & recovery charges, Britannia Vehicle Rentals will do everything we can to ensure the charges are paid for by the at fault party’s insurance company.  If in the event we are unable to recover all or part of our charges, we would like to reassure all our clients that at our discretion we can ensure you do not have to pay the charges provided you have been truthful and co-operative at all times. Our objective is to ensure minimum disruption after an accident and so unlike other credit hire companies we have designed a self paid insurance policy to insure you against the risk of all charges. This policy is only available to our clients and will be provided at the outset of the claim to avoid any possible misunderstanding.

There are no hidden charges or deductions and to further reassure you of our commitment to provide a risk-free service, we retain the right to waive any unpaid balance (providing the client has been truthful at all times) ensuring a risk free credit hire and repair service for all our clients. Thus, at no point would you be required to make any payments.

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